CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at (785) 460-6378 or send us an email at christina.nesting@gmail.com.

Nesting Hours

 Thursday and Friday 10 a.m. to 6 p.m.

Saturday 10 a.m. to 2 p.m. 

 

FAQ

 
What are your hours?
 

Family is important to us, and we certainly hope you understand. We are mommas just like you, and our sweet kiddos won't be small much longer. Sunday thru Wednesday, we are filling our days with as many cuddles as possible, and setting the store so it's primed and ready to go for you on Thursday. We are excited to help our Nesting customers learn the weird ropes of parenting on Thursday, Friday and Saturday. We get to share horror stories and cry on each others' shoulders at these times:

Thursday and Friday | 10 a.m. to 6 p.m.

Saturday | 10 a.m. to 2 p.m.

And, by private appointment!

Did you know you are welcome to contact us for a private shopping appointment outside of our normal business hours?! Please feel free to submit an inquiry above, call or email any time.

 

What are your delivery options?

Personal Delivery Options

Aren't you so grateful for small-town Kansas living?! We are happy to make deliveries within the city limits of Colby between 9 and 10 a.m. on Thursday and Friday. At this time, we are not charging for this convenient delivery service to our valued customers. Simply choose the "Store Pickup" option at the time of purchase, leave your contact information in the notes section and we'll call you to make arrangements.

Baby Shower Delivery Options

We understand that sometimes guests are not able to attend baby showers. If possible, we are proud to offer free delivery service of gifts purchased at Nesting to baby showers within the city limits of Colby, or we can arrange other transportation plans if another convenient option is available. Just ask! At this time, we are not charging for this convenient delivery service and we are especially pleased to accommodate baby showers that are registered at Nesting. Simply choose the "Store Pickup" option at the time of purchase, leave your contact information in the notes section and we'll call you to make arrangements. This service is free when deliveries are made from 9 to 10 a.m. Thursday and Friday.

Ground Service Delivery

Shipping charges are automatically figured based on your package's estimated weight using rates from USPS. We are constantly evaluating shipping rates to ensure your shipping charges are as accurate as possible. Please contact us within 10 days of delivery if you feel your package was charged too much. Keep in mind, we also add a bit for processing, handling, and shipping supplies. For orders outside of the city limits of Colby, Kan., we typically choose to ship our items via FedEx or United States Post Office. However if you prefer delivery from UPS or another company, please feel free to contact us immediately upon placing your order. We are happy to accommodate if the option is possible. Additional expenses may be incurred.

How do I return an item?
 

All returns must be accompanied with a receipt. If you are not satisfied, please return unused merchandise in its original packaging within 30 days of purchase. You'll need to contact us ahead of time to make arrangements for the return. Returns and exchanges are given in-store credit.  Items purchased at a discount may not be returned. Items purchased within a pre-made gift basket may not be returned. Unless purchased after a labeled expiration date, items that are not eligible for return include: lotions, creams, liquids, sprays, supplements and pills, balms, oils, etc. Some items are covered under manufacturer warranties; in these cases, it is the customer's responsibility to submit claims directly to the manufacturer. Examples of such items may include furniture, cloth diapers, essential oil diffusers and baby carriers. Nesting will only accept returns on unopened products in their original packaging unless a manufacturer defect is suspected or for related reasons approved by Nesting.

Thank you for your business and continued support. And, thank you especially for your understanding and cooperation in our small-business return policy.

 

VIST OUR STORE

 

135 North Franklin

Colby, Kansas 67701

Thursday & Friday 10 a.m. - 6 p.m.

Saturday 10 a.m. - 2 p.m.

STAY CONNECTED

  • Grey LinkedIn Icon
  • Grey Facebook Icon
  • Grey Twitter Icon

© 2020 Proudly created by Beringer Consultations